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no touchscreen on Alto Shaam
I have a Alto Shaam 4.10 ESIVH date is  1/23/13. 208v single phase.
There is only a cursor when starting up. It has had this issue for awhile , Im told now and they unplug and reset.Any ideas?
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6 Replies
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If there is a cursor, it’s definetley software related.
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If there’s no cursor and the screen is just black, then the screen might be dead.
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But if there’s a cursor, whatever software it’s running is showing you that cursor, so it’s just not booting up like it should be. Did you try to call alto Shaam?
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I called Alto Shaam but it is the weekend so no answer. I left a voice mail. There is a cursor and that is it. Would it be a ribbon? Thankx for quick response
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Check pages D21 or D22 in this manual for the troubleshooting tree.
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I doubt it would be a ribbon, if there’s a cursor that means the screen is working but the operating software is not booting up for some reason.
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I have replaced the program card and it is working better than ever now. THanks for the help
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So what was on the program card? Is that the software?
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