MemberJune 30, 2019 at 12:00 am
I have a Alto Shaam 4.10 ESIVH date is 1/23/13. 208v single phase.
There is only a cursor when starting up. It has had this issue for awhile , Im told now and they unplug and reset.Any ideas?
MemberJune 30, 2019 at 8:59 pm
If there is a cursor, it’s definetley software related.
If there’s no cursor and the screen is just black, then the screen might be dead.
But if there’s a cursor, whatever software it’s running is showing you that cursor, so it’s just not booting up like it should be. Did you try to call alto Shaam?
MemberJune 30, 2019 at 10:06 pm
I called Alto Shaam but it is the weekend so no answer. I left a voice mail. There is a cursor and that is it. Would it be a ribbon? Thankx for quick response
MemberJuly 1, 2019 at 6:37 am
Check pages D21 or D22 in this manual for the troubleshooting tree.
MemberJuly 1, 2019 at 8:42 am
I doubt it would be a ribbon, if there’s a cursor that means the screen is working but the operating software is not booting up for some reason.
MemberJuly 3, 2019 at 10:43 am
I have replaced the program card and it is working better than ever now. THanks for the help
MemberJuly 3, 2019 at 10:46 am
So what was on the program card? Is that the software?
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