MemberDecember 9, 2015 at 12:00 am
I purchased this blender 6 years ago, after 2 uses, it died and I have not been able to find another like it, nor have I fou d ANYWHERE to take it or send it to get it fixed! Was there a recall for model #54615B? How can I get it replaced if it stopped working after 2 uses?
MemberDecember 9, 2015 at 5:51 pm
That isn’t a commercial-grade mixer. It’s got a residential-grade price tag over on an on-line store that I frequent.
H-O-W-E-V-E-R, having worked on many mixers, blenders, food processors and such (commercial-grade), I can suggest that there are MANY possible causes to your problem – all of which are enclosed in that plastic base. A specific answer to your problem is impossible. Just make sure it’s plugged into a good outlet. If it doesn’t work – chuck it.
Replace it…with whatever brand that suits you.
MemberDecember 10, 2015 at 10:32 am
According to the manufacturer this model is obsolete.
Also, there is a one year limited warranty for all of Hamilton Beach appliances. If your appliance is no longer in warranty, unfortunately, they are unable to proceed with a warranty replacement.
Hamilton Beach would like to encourage you to visit their website at http://www.hamiltonbeach.com and http://www.proctorsilex.com to view the current line of small household appliances. You will find purchasing information here as well.
Thank you for your question,
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