fixbear replied:
<div>Other than Parts and operating manuals, Bizerba like Hobart (ITW) keeps service manuals close at hand so that you either are a rep or call their service people.</div>
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Yup.
I needed tech support from them for just a basic slicer I was working on at a Walmart.
While the NATIONAL service company I once worked for was recognized as a Bizerba service provider, that recognition varied state-by-state. Due to the state that I lived in (TN), MY branch was NOT.
So…I was told “NO”, we can’t offer any technical help.
The Walmart manager was NOT happy with Bizerba after that news.
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