Good afternoon! I have experience with Service Channel, another called Officetrax, and have seen the others you mentioned. From my experience as a vendor, Service Channel has been very easy to use! As long as you are responsive to emails, in case there are questions, processing through the system is simple. I have never had any technical issues with the it at all. If there is something more specific I can help with, I am happy to chat and answer any questions I can 🙂
Hi Megan, thanks for responding to my post. I currently use Service Channel from the client side as a facilities manager. I wanted to be sure there was a thread out there so that if any vendors need assistance or if any users have concerns they can find help. I am well versed in Service Channel.
Thank you, as this is what helps make Tech Town such an incredible resource 🙂 I love that you created this for that purpose! It is so great to find this because there are so many questions and few places to get the answers with regard to those portals. Now you have the ability on the palm of your hand rather than waiting hours or days! I may just lean on you as well! If I can answer anything from the vendor side, as I said, I am happy to!