If it reads 345°, I take it that’s the setpoint?
So, from looking at the schematic, you said the SSR isn’t getting 24v. Make sure your meter is set to read DC voltage – NOT AC. I know the troubleshooting chart in the manual says to check for 24VAC, but that’s gotta be a typo. The SSR is rated to operate from 3 – 32 VDC.
BTW: Don’t be doing any voltage readings from ground. That will get you nowhere.
Also make sure to be checking for that same output from across the control board’s terminals J3-1 and J3-2.
Here’s the manual:
PARTS & SERVICE MANUAL Digital Countertop Series 2500