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  • On our Podcast: Get Answers to Your Cold Side Equipment Questions

     allison updated 2 weeks, 6 days ago 5 Members · 6 Posts
  • techtownmayor

    September 28, 2020 at 12:00 pm

    The next episode of the Service Calls Podcast, presented by Techtown, will feature a service technician who will answer cold side equipment questions submitted by you – the Techtown community!

    Have a technical question about servicing R290 systems? Touchscreens? Water pump failure?

    Send it to Allison Rezendes, managing editor of Foodservice Equipment Reports, at, by Thursday, Oct. 1.

    Then listen to the next episode of the podcast in late October to possibly hear the answer to your question. Please include your full name and company in your email. Thank you, and we look forward to including you!

  • nafets47

    September 28, 2020 at 5:00 pm


  • ectofix

    September 28, 2020 at 5:51 pm

    That’s some good stuff there. The best of the podcasts so far.

    Bill Boling from EMR covered some really informative tidbits about first time fixes. I can particularly relate to what he called the “go box”, something my former company (Commercial Parts & Service, based out of Indianapolis [not the current CPS in Ohio]) also did. We simply called those boxes “kits” and the parts were contained in plastic, gray tote boxes. Each was treated as a miniature warehouse specific to a particular major equipment manufacturer.

    We unfortunately stopped using those “kits” after an acquisition (2001), along with a name change…and a complete alteration of our business model. More emphasis on parts sales rather than quality of service. The business nosedived in the subsequent years after that acquisition.

  • allison

    September 29, 2020 at 3:42 pm

    Hi, Earl, I’m so glad to hear you enjoyed the podcast. I actually didn’t know about “go boxes” until Bill mentioned them. I think they’re a clever idea, and I’m sure very helpful for the technician in the truck. In our next episode, we plan to ask a particular service technician questions about cold-side equipment. Is there anything you would like to know more about in this category? Just let me know.

  • olivero

    September 30, 2020 at 4:13 pm

    I think blast chillers would be a good one to cover, there’s not much info on them online, I’ve only ever worked on one but with their multi settings, I’d be curious to know more on how they figured out a way to run the same compressor with the same lineset and TXV to do either 20*F or -30*F

  • allison

    October 1, 2020 at 9:08 am

    Hi, Oliver, this is great! Thank you. I really appreciate you taking the time to ask a question.

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