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  • Robot Coupe CL50 E help please , the shift spins but than gets stuck and the motor stops

    Posted by James2021 on January 18, 2021 at 10:18 pm

    Robot Coupe CL50 help ! Help please.. The shaft spins but than gets stuck and the motor stops is it bearing issue ???

    fixbear replied 3 years, 3 months ago 5 Members · 11 Replies
  • 11 Replies
  • James2021

    Member
    January 18, 2021 at 10:19 pm

    I removed the bottom cover , the motor is not locked. I can’t move the shaft slowly with my hand to get it unstuck but it gets jammed and it stops spinning making a humming sound.

    Is it bearing ?

  • fixbear

    Member
    January 19, 2021 at 6:03 am

    Safety brake?

  • James2021

    Member
    January 19, 2021 at 8:50 am

    Ive tested it while the lid was locked and all magnets were properly aligned. The unit inside is very clean and minimum used. If I reset and unplug the fuse at the bottom and attach it again , it spins few times and shaft gets stuck again

  • nafets47

    Member
    January 19, 2021 at 9:41 am

    Can you move the shaft with your hand or not. Reading what you wrote didn’t make sense.

    If the shaft stops spinning and even with the machine off you cant get it to move, the motor itself could be the issue.

    If that is not the case, then it would make sense what fixbear said. Perhaps despite the fact the safety points are all still in place it is not registering.

  • James2021

    Member
    January 19, 2021 at 9:50 am

    Once the shaft is stuck , when I apply a little pressure I can free it and starts moving again by hand and as I continue to spin it there is a point it gets stuck again and than you can get it to spin with a little pressure again.

  • James2021

    Member
    January 19, 2021 at 9:52 am

    the motor being off , I can spin the shaft but than it gets stuck at one point and applying pressure I can get it to spin again.

  • fixbear

    Member
    January 19, 2021 at 10:23 am

    James2021;

    This machine has a belt driven shaft with 3 ball bearings. You probably have a broken or rusty bearing on that shaft. This manual has a breakdown for it on page 11

  • James2021

    Member
    January 21, 2021 at 11:36 am

    I did order the bearing , I just have never changed it. Is there any service available to mail in the unit and the part and they would replace it ?

  • ectofix

    Member
    January 21, 2021 at 3:05 pm

    James, assuming you’re located in the U.S, here’s a link to help you locate a service company in your area. Call around to see who can do in-shop repairs (not all companies do that).

    https://www.robot-coupe.com/usa/en_US/service-agencies

  • olivero

    Member
    January 22, 2021 at 12:52 pm

    The bearings tend to go bad on these units, the CL55 that I have, I’ve replaced bearings on a few times.

    Sounds exactly like bad bearings.

    Also replace the top seal that seals the shaft, normally that fails and lets juices into the bearings, there’s a ball bearing a needle bearng and cup bearing if I remember correctly, normally I replace all of them and the seal.

    Sometimes the shaft gets scored and so the seal won’t seal anymore, at which point you’ll have to replace the shaft as well.

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