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Your smoker is made by Masterbuilt.
Your question references Master-bilt – a refrigeration manufacturer.
They are two totally different companies.
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For your smoker problem, go talk to Masterbuilt or Home Depot.
https://www.homedepot.com/catalog/pdfImages/43/4397b6f8-89cb-44ae-a04d-97f4ab5de254.pdfÂ