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  • fixbear

    December 16, 2018 at 8:25 pm

    I really don’t understand that mentallity.  It’s why I steer my customers away from certain brands.  After all, they are not really making money on repairs.  But if you have a local person willing to learn and keep the customers are happy.  And never has a complaint from the customers,  why not support him.  I realize that some owners try to fix things that are over there head.  And that can be dangerous for sure.  Good brands were never a problem,  just a call and set up a account.  But others just want it in house like Hobart and Baxter. Many years ago Globe was like that, but changed over time.