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So here is an interesting thought on this one particular unit, as you seem to have some really good insight. If unit was fairly significantly un level, and the front was higher than the back, the back being where the gas enters the “U” shaped bottom burner, do you think it is possible for that to cause the flame to migrate to the front of the broiler causing the excessive flare-ups on the main belt which happens to be the belt the burgers are cooked on? Kind of a flu effect, so the heat is rising and concentrating on the front. The installer put extra shims on the front of unit because the client said the grease was not properly channeling towards the collection pan. I am going out to site later this week to level and check all gas pressures, but have thoughts rattling around inside my head on this one. Thanks in advance.