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PartsCast: Pivoting Your Service Company

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The PartsCast kicked off its special “Back to Open” series by looking at how the COVID-19 pandemic is affecting service companies and technicians who repair commercial kitchen equipment.

Host Erik Koenig interviews some heavy-hitters from the foodservice world to get their thoughts on how business will change during and after the coronavirus crisis. From video service calls to planned maintenance programs, many trends that were slowly gaining momentum could now accelerate in just a matter of months.


  • Katie Poole and Robson Dunwody Clark Service Group
  • Tina Reese – President of Commercial Appliance Parts and Service

About the PartsCast

The PartsCast is an industry-leading foodservice podcast sharing first-hand expertise, training, tips and regulatory updates on foodservice parts and equipment ordering, maintenance and optimization from other experts in the field. Check out our page for all episodes or subscribe to us wherever you listen to podcasts.