There’s no short & simple answer to your problem other than to advise you to “clean the flour dust off of the sensors”.
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My knowledge of Rondo dough sheeters is limited to what breakdowns that I’ve had to address as a technician. There weren’t many. I am only familiar enough with old ones as well as the new ones to know that I must “learn” each one as I go while working on it.Â
Older sheeters were “manual” – with a steering-lever (of sorts) for reversing the belt’s direction at each pass. Those are still available
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Then there’s the automated ones (since the ’90s). They use an array of sensors with electronic programming to take the dough through its ride back and forth – over and over – until the desired dough thickness is achieved per the programming. They use photoelectric sensors as “eyes” to see the dough at each pass, lower the roller a little and reverse the direction.
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So anyway…you didn’t specify ANY particular model. Underneath those panels are numerous cogs, gears, shafts, sprag clutches, bearings, motors, a pulse generator…and much more. Your explanation really doesn’t offer enough information to offer a clue as to whether it’s a mechanical problem or a sensing problem.
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Really doesn’t matter, though. As complex as a sheeter is, I doubt that you’ll gain much troubleshooting help on-line.
I recommend that, if you’ve exhaust whatever troubleshooting steps your operator’s manual offers, contact Rondo directly to locate a service company to come look at it.
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Here’s a link for contacting Rondo for service within the U.S. and, in your case, Canada:
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Rondo Sales & Service – USA and Canada