[KLGirl]

Thanks for your reply fixbear. We finally got a Motor Speed Board that isn't faulty (after 5 tries and 5 trips to the customer location). The grill is now operating to specs.

[KLGirl]

Thank you for your response fixbear. The issue is indeed with the motor speed boards that keep getting shipped to us. We have tested out the board by switching it to a working machine, and the issue traveled with the faulty part each time. We have also taken the motor speed board out of a working platen, and tested it on the platen that was originally down, and the platen would start working.