It’s even more crucial to deliver a first-time fix during the pandemic. It helps minimize calls to a foodservice facility and keeps costs down for the operator. But it’s not always easy. EMR Parts and Distribution Manager Bill Boling lists how techs can best set themselves up for a first-time fix. Garrett Warren of Joe Warren & Sons finds an operator who takes cabinet cleaning to a new level. And techs from Clark Service Group, Duffy’s AIS, Pine Tree Food Equipment and American Kitchen Machinery & Repair share what they like most about virtual training versus in-person training.
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Service Calls is a podcast for foodservice equipment service technicians—the techs on the truck—brought to you by Techtown in partnership with Foodservice Equipment Reports. Listen as you drive between service calls to hear timely need-to-know updates about foodservice equipment, practical tips to help jobs go smoothly, real-life tales from techs in the field and more.